Patient Billing

Insurance

Our office currently participates in several healthcare plans including:

Aetna

Blue Cross/Blue Shield

Healthspring

Humana

Medicare

Tricare Standard

United Healthcare

 

If your plan is not listed, please call our office to verify if we are currently participating. We do not participate with any TennCare plans. If you do not have insurance we are happy to see you and pay at the time of your service.

We expect our patients to verify with their insurers exactly which services are covered by their plan as they can vary widely. If you have questions about your insurance provider’s coverage, we encourage you to contact their customer service representative prior to your appointment.

Payment

Payment is expected at the time of service and is the ultimate responsibility of each patient.  Your healthcare plan will be billed directly for all services, but you will be required to pay any co-payment or deductible at the time of your visit.  We accept cash, money order, debit cards, Visa, MasterCard, American Express, and Discover cards. We no longer accept personal checks. Remaining account balances after insurance payments must be paid within 30 days unless prior arrangements are made. Unpaid balances will be subject to a financing fee of 10% on an annual basis.

To Discuss a Bill

Please call 615-630-6969 to reach our Billing Office staff. Billing office hours are 8:30am-4pm, Monday-Friday.

Policies

We have a 15 minute late policy. If you are more than 15 minutes late for an appointment, please be aware that you will most likely be asked to reschedule your appointment. This is very necessary for us to remain on time and respect all of our patients. Please call us if you anticipate you will be running late.  Also, we request a 48-hour notice of cancellation.  If prior notice is not given, we reserve the right to charge a $50.00 fee to your account.